随着中国的对外交流的日趋频繁,对英语人才的需求增加,培养学生的英语口语能力显得尤其重要,这是社会发展的要求,也是学生终身发展的需要。小编精心收集了关于电话英语沟通对话，供大家欣赏学习!
是关于我的账单的问题I need to talk about my bill
A：Hello. Can I help you?
您好。我能帮您什么?
B：I need to talk with someone about my bill.
是关于我的账单的问题。
A：Okay. Hold on the line. James will be with you in just a moment.
好的。请稍等。詹姆斯会来解决您的问题。
B：Thanks.
谢谢。
C：Hi, this is James in customer sevice. What can I do for you?
您好，我是客户服务部的詹姆斯。我能为您做什么?
A：Hi, James. The bill I received yesterday for my home cable TV service is wrong.你好，詹姆斯。昨天我收到了有线电视的账单，但是账单有错误。
C：What’s your account number?
您的账号是什么?
A：200508.
200508.
C：Okay. The regular monthly charge should be $65.
每月的费用应该是65美元。
A：Right. But yesterday I got a bill for $85.
对的，但是账单上是85美元。
C：The cable TV company charged you an extra $20 because of your late payments for the last two months.
有线电视公司额外收了您20美元，是因为您前两个月的账单付晚了。
A：Oh, I see. Thanks.
哦，是这样啊。谢谢。
关于电话英语沟通对话2Dialing a Wrong Number
Frank：Hello!
Jane：Is Patti there?
Frank：I’m sorry, I’m afraid you’ve dialed the wrong number. There is no Patti here。
Jane：Wrong number? Are you sure? I called yesterday and she was there。
Frank：I’m sure you have the wrong number. This one has been my number for more than 20 years。
Jane：That’s impossible. I remember the number clearly. Isn’t this 763-4565?
Frank：No, it isn’t. It’s 736-4565. It seems you’ve misdialed。
Jane：Really? I’m so sorry I bothered you. I’ll try again。
Frank：That’s all right. This sort of thing happens all the time to everyone。
Jane：Yeah, I guess it does. Sorry again for bothering you。
Frank：No worries。
关于电话英语沟通对话3Frank：This is Frank speaking. May I ask who is calling?
Jane：This is Jane. I would like to speak with Mr. Wang, please。
Frank：I’m sorry, he’s not here at the moment. He’s gone to the International Business Center。
Jane：When do you expect him back?
Frank：I’m not sure. He didn’t say when he’d return. If you’d like, you can leave him a message, and he’ll get back to you the moment he’s free。
Jane：Yes, thank you. When he gets back, please let him know that Jane called and I need him to call me back。
Frank：Does he have your number?
Jane：Yes, he does. But I’ll give it to you again, 5-2-6-4-4-5-3-6.
Frank：That was 5-2-6-4-4-5-3-6, right?
Jane：Yes. Thank you very much。
Frank：You’re welcome。
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